Vinted Users Voice Displeasure Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.
Social Media Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and manually change the size if necessary, which has left users frustrated.
Sizing System Changes
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
